Policies

Terms of Service

Last updated: September 28, 2026

1. Overview

This website is operated by RLEVE ("we", "us", "our"). By visiting rleve.com or buying from us, you agree to these terms. If you do not agree, please do not use the site.

2. Eligibility

You must be at least the age of majority in your state of residence to place an order. You agree to give accurate, current information when you buy from us.

3. Products and health information

Our products are designed for general relaxation and comfort. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease. The information on this site is not medical advice.

Always follow the product instructions. Do not use heat or massage products while sleeping, while driving, or on broken or irritated skin. If you are pregnant, have a pacemaker or other implanted device, or have a medical condition, speak with your doctor before use.

4. Prices, offers and availability

Prices are shown in US dollars and may change without notice. Set discounts are applied automatically in the cart when the qualifying items are purchased together. We may limit quantities, discontinue products, or cancel orders that appear to be placed in error, by resellers, or fraudulently. If we cancel a paid order, we will refund you in full.

We try to show product colours and details accurately, but screens vary and we cannot guarantee that every image is an exact match.

5. Orders, shipping and returns

Shipping is covered by our Shipping Policy and returns by our Returns & Refunds policy, which form part of these terms.

6. Payments

Payments are processed securely by our checkout provider. We do not store your full card details.

7. Intellectual property

The RLEVE name, logo, text, graphics and images on this site belong to RLEVE or its licensors and may not be copied or used without our written permission.

8. Reviews and submissions

If you send us a review, photo, video or other content, you confirm it is your own and truthful, and you give us permission to display it on our site and channels. We may remove content that is unlawful, offensive or misleading.

9. Third-party links and services

Our site may link to or use third-party services. We are not responsible for their content or practices.

10. Limitation of liability

To the fullest extent allowed by law, RLEVE is not liable for indirect, incidental or consequential damages arising from your use of the site or products. Our total liability for any claim relating to a product is limited to the amount you paid for that product. Nothing in these terms limits rights you have under applicable consumer protection law.

11. Changes to these terms

We may update these terms from time to time. The version posted on this page applies to your use of the site and to orders placed after it is posted.

12. Governing law

These terms are governed by the laws of the United States and the laws of the state in which RLEVE is registered, without regard to conflict-of-law rules.

13. Contact

Questions about these terms? Email hello@rleve.com.

Questions? Email hello@rleve.com